Shipping policy

Shipping Policy

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays. You will receive a confirmation email with tracking information once your order has shipped.

Domestic Shipping (United States) We offer the following shipping options for all US orders:

  • Standard Shipping — $8.00 (Free on orders $70+)
  • Express Shipping — $15.00 (Free on orders $150+)

International Shipping

We ship to select countries worldwide. International shipping rates are calculated at checkout based on your location and order weight. We ship via DHL Express for all international destinations.

International orders may be subject to customs duties and import taxes upon delivery. These charges are determined by your local customs authority and are the responsibility of the buyer. Duties and import taxes are not included in the order total or shipping cost.

Tracking All orders include a tracking number, which will be sent to your email once your order ships.

Questions? If you have any questions about your order or shipment, please contact us at  hello@meluxjewels.com